ph622 Privacy Policy

1. Overview & Scope

1.1 This Privacy Policy applies to all personal data processed by ph622 in connection with your use of ph622.org and any services, products, features, or communications associated with the ph622 platform. This includes, but is not limited to, account registration, identity verification (KYC), payment processing, gameplay activity, customer support interactions, and marketing communications.

1.2 This Policy is to be read together with ph622's Terms and Conditions and Responsible Gaming Policy, both of which are published on ph622.org.

1.3 ph622's processing of personal data is governed primarily by Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, the applicable issuances of the National Privacy Commission (NPC) of the Philippines, and PAGCOR regulatory requirements relating to player due diligence and anti-money laundering.

1.4 If you are located outside the Philippines and access ph622.org, this Policy still applies to your personal data to the extent permitted by applicable law. ph622's services are primarily directed at users within the Philippines.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, ph622 — the operator of ph622.org — acts as the Personal Information Controller (PIC) in respect of personal data collected through the Platform.

2.2 As Personal Information Controller, ph622 determines the purposes for which, and the means by which, your personal data is processed. ph622 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations. You may contact the ph622 DPO using the contact details in Section 17 of this Policy.

2.3 Where ph622 engages third-party service providers to process personal data on its behalf — including payment processors, identity verification platforms, and game technology providers — those entities act as Personal Information Processors (PIPs) and are bound by data processing agreements with ph622 that require them to handle your data only as instructed by ph622 and in accordance with applicable law.

3. Categories of Personal Data We Collect

3.1 ph622 collects the following categories of personal data, depending on how you interact with the Platform:

3.2 Special Categories of Data. ph622 does not intentionally collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless strictly required for responsible gaming welfare checks or as mandated by PAGCOR regulations. Where such data must be processed, ph622 will obtain your explicit consent.

4. How We Collect Your Personal Data

4.1 Directly from You. ph622 collects personal data directly from you when you:

• Register a ph622 Account by providing your mobile number, password, and date of birth;
• Complete KYC verification by uploading a government-issued Philippine identification document;
• Make a deposit or request a withdrawal through any supported payment method;
• Contact ph622 customer support via Live Chat or email;
• Respond to promotions, surveys, or marketing communications from ph622;
• Update your Account profile, notification preferences, or responsible gaming settings.

4.2 Automatically. ph622 automatically collects certain technical and usage data when you access ph622.org or use the Platform, including through cookies, server logs, and analytics technologies. See Section 10 for full details on cookies.

4.3 From Third Parties. In limited circumstances, ph622 may receive personal data about you from third parties, including:

• Payment service providers (e.g., GCash, Maya) for transaction verification purposes;
• Identity verification service providers engaged to assist with KYC screening;
• Regulatory bodies, law enforcement agencies, or government authorities in the Philippines where disclosure is required by law;
• Anti-fraud and anti-money laundering screening databases accessed as part of PAGCOR compliance obligations.

5. Purposes of Processing Your Personal Data

5.1 ph622 processes your personal data for the following purposes:

• Account Creation and Management — registering your ph622 Account, maintaining your profile, and providing access to Platform services;
• Identity Verification (KYC) — verifying your identity, age (21+), and Philippine residency as required by PAGCOR regulations;
• Payment Processing — facilitating deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, and Coins.ph;
• Service Delivery — enabling your participation in casino games, slots, sports betting, bingo, sabong, and all other Platform features;
• Security and Fraud Prevention — detecting, investigating, and preventing unauthorised account access, fraud, cheating, and money laundering;
• Regulatory Compliance — fulfilling ph622's legal obligations under PAGCOR regulations, the Data Privacy Act, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Customer Support — responding to your enquiries, resolving disputes, and processing complaints;
• Responsible Gaming — monitoring gaming activity to identify potential problem gambling behaviour and administering responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods;
• Marketing Communications — sending promotional offers, bonus notifications, and platform updates where you have provided consent or where permitted by applicable law;
• Platform Improvement — analysing usage patterns to improve platform performance, user experience, and game selection;
• Legal Proceedings — establishing, exercising, or defending legal claims in connection with ph622's operations.

6. Legal Basis for Processing

6.1 Contractual Necessity. The majority of personal data ph622 collects is processed because it is necessary to perform the contract between ph622 and you — specifically, to operate your Account, process payments, and provide access to gaming services. Without this data, ph622 cannot provide its services.

6.2 Legal Obligation. ph622 is legally required to collect and retain certain personal data by PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission. This includes KYC documentation, transaction records, and responsible gaming activity logs.

6.3 Legitimate Interests. ph622 processes certain data based on its legitimate interests — for example, using device and IP data to detect fraud and protect the security of the Platform and other users. ph622 balances its legitimate interests against your privacy rights and will not process data on this basis where your interests override those of ph622.

6.4 Consent. Where ph622 relies on your consent — for example, to send marketing SMS messages — you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal. Withdrawal of marketing consent does not affect your Account or gaming services.

7. Sharing Your Personal Data

7.1 ph622 does not sell your personal data to third parties for their own marketing purposes. ph622 may share your personal data with the following categories of recipients, strictly for the purposes outlined in Section 5:

• Payment Service Providers — GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, Coins.ph, and other processors needed to facilitate financial transactions on your Account;
• Game Technology Providers — JILI, PG Soft, Pragmatic Play, Evolution, and other game suppliers whose software powers the ph622 game library, to the extent necessary for game operation and audit purposes;
• Identity Verification Providers — KYC and AML screening service providers engaged by ph622 to assist in regulatory compliance;
• Technology Infrastructure Providers — cloud hosting, CDN, and IT security providers that process data on ph622's behalf under data processing agreements;
• Regulatory Authorities — PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue (BIR), and other Philippine government agencies where disclosure is required by law or regulatory directive;
• Law Enforcement — Philippine law enforcement agencies or courts where ph622 is legally required to disclose information in connection with a criminal investigation or legal proceeding;
• Professional Advisors — legal counsel, auditors, and financial advisors engaged by ph622 in connection with its operations, subject to professional confidentiality obligations;
• Business Transfers — in the event of a merger, acquisition, or sale of ph622's business or assets, your personal data may be transferred to the acquiring entity, subject to the protections in this Policy.

7.2 All third parties with whom ph622 shares personal data are required to process that data only for the specified purpose, in compliance with applicable Philippine data privacy law, and subject to appropriate contractual protections.

8. Data Retention

8.1 ph622 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods are as follows:

8.2 Following expiry of the applicable retention period, ph622 will securely delete or anonymise personal data so that it can no longer be attributed to any identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

9. Data Security

9.1 Technical Measures. ph622 employs the following technical security measures to protect personal data:

• 256-bit TLS/SSL Encryption for all data transmitted between your browser and ph622 servers;
• Encryption at Rest for sensitive personal and financial data stored in ph622 databases;
• Two-Factor Authentication (2FA) available to all Account holders to protect login credentials;
• Firewalls and Intrusion Detection Systems to monitor and block unauthorised access attempts;
• Regular Penetration Testing conducted by independent security specialists;
• Access Controls limiting ph622 staff access to personal data on a need-to-know basis, with full access logging.

9.2 Organisational Measures. ph622 maintains data privacy and security policies for all staff handling personal data, conducts regular staff training on data protection obligations, and has implemented a data breach response protocol in accordance with the NPC's breach notification requirements (within 72 hours of awareness of a qualifying breach).

9.3 Despite ph622's security measures, no data transmission over the internet or electronic storage system is entirely secure. You acknowledge and accept this inherent risk. If you believe your ph622 Account has been compromised, contact [email protected] immediately.

10. Cookies & Tracking Technologies

10.1 ph622.org uses cookies and similar tracking technologies to operate the Platform, analyse usage, maintain session security, and deliver a personalised experience. By continuing to use ph622.org, you consent to the use of cookies as described in this section.

10.2 ph622 uses the following types of cookies:

• Essential Cookies — strictly necessary for Platform operation, including session management, login state, and security tokens. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies — used to collect aggregated, anonymised data about how users interact with ph622.org to help ph622 improve Platform performance and user experience.
• Functional Cookies — used to remember your preferences, such as language settings and notification preferences, to provide a more personalised experience.
• Security Cookies — used to support fraud detection, bot prevention, and login anomaly detection features that protect your Account.

10.3 ph622 does not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with unaffiliated advertisers. ph622's cookie use is limited to Platform operation and improvement.

10.4 You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use ph622 features. Instructions for managing cookies in major browsers are available through those browsers' help documentation.

11. Your Data Privacy Rights

11.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph622:

11.2 To exercise any of these rights, submit a written request to ph622's Data Protection Officer at [email protected] with subject line "Data Privacy Request." ph622 will acknowledge your request within 5 business days and respond substantively within 30 calendar days, subject to identity verification.

11.3 Certain rights are subject to limitations where processing is required for legal compliance, fraud prevention, or legitimate interests that override your individual privacy rights. Where ph622 cannot fulfil a request in full, it will explain the reason for any limitation.

12. Minors and Age Restriction

12.1 If you are a parent or guardian and believe your minor child has registered a ph622 Account or submitted personal data to ph622.org, please contact [email protected] immediately. ph622 will investigate the matter promptly and, if confirmed, delete all associated data without delay.

12.2 ph622 uses age verification during the registration process and KYC verification to confirm that all Account holders meet the 21+ requirement. Accounts that fail age verification will be suspended and all associated personal data reviewed in accordance with this Policy and applicable law.

13. International Data Transfers

13.1 ph622 primarily processes your personal data within the Philippines. In limited circumstances, where ph622 engages technology infrastructure providers, game suppliers, or KYC service providers whose servers or operations are located outside the Philippines, your personal data may be transferred internationally.

13.2 Where personal data is transferred outside the Philippines, ph622 ensures that such transfers are subject to appropriate safeguards, which may include:

• Data processing agreements incorporating the standard contractual clauses or equivalent protections as recognised by the National Privacy Commission;
• Transfers only to jurisdictions that the NPC has determined provide an adequate level of data protection;
• Your explicit consent, obtained prior to the transfer where required.

13.3 ph622 does not transfer personal data to jurisdictions that lack adequate data protection safeguards without implementing the contractual protections described in this section.

14. Marketing Communications

14.1 With your consent, ph622 may send you promotional SMS messages, email communications, and in-app notifications regarding bonuses, new games, special events, and platform updates. Consent to marketing is obtained separately from consent to these Terms and may be withdrawn at any time.

14.2 To unsubscribe from ph622 marketing communications:

• Update your notification preferences in your ph622 Account Settings → Notifications;
• Reply "STOP" to any ph622 marketing SMS message;
• Contact ph622 support at [email protected] requesting removal from marketing lists.

14.3 Opting out of marketing communications will not affect your Account access, game access, or any other contractual service ph622 provides to you.

14.4 ph622 does not share your contact details with unaffiliated third parties for their own direct marketing purposes.

15. Complaints & Regulatory Escalation

15.1 If you have a concern or complaint about ph622's handling of your personal data, please first contact ph622's Data Protection Officer at [email protected] with the subject line "Privacy Complaint." ph622 will acknowledge your complaint within 5 business days and respond fully within 30 calendar days.

15.2 If you are not satisfied with ph622's response to your privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data privacy matters under the Data Privacy Act of 2012. The NPC's contact details and complaint procedures are published on the NPC's official Philippine government website.

16. Changes to This Privacy Policy

16.1 ph622 reserves the right to update this Privacy Policy at any time to reflect changes in ph622's data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, ph622 will notify registered Users via SMS to the registered mobile number and/or via in-Account notification.

16.2 The "Last Reviewed" date at the top of this document is updated each time this Policy is revised. We encourage you to review this Policy periodically to remain informed about how ph622 protects your personal data.

16.3 Continued use of the ph622 Platform following notification of any material change to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you may close your Account in accordance with the Terms and Conditions.

17. Contact & Data Protection Officer

For all privacy-related enquiries, data access requests, complaints, or to exercise any of your rights under this Privacy Policy or the Data Privacy Act of 2012, please contact ph622 using the details below:

This Privacy Policy was last reviewed on 1 January 2026 and supersedes all previous versions of the ph622 Privacy Policy.